Alibaba A66 Privacy Policy – How We Protect the Personal Data of Every Malaysian Member

This Privacy Policy describes how Alibaba A66 — Malaysia's leading online betting and casino platform — collects, uses, stores, discloses and protects your personal information when you register, log in or use any of our services on the platform at alibabaa66.com.

By registering an account on Alibaba A66 or continuing to use our platform, you acknowledge that you have read, understood and agreed to the collection and use of your personal data as described in this Privacy Policy. If you do not agree with the terms of this policy, please discontinue your use of the Alibaba A66 platform.

This Alibaba A66 Privacy Policy applies to all members residing in Malaysia and covers all methods of accessing our platform — whether via a web browser on a laptop, an Android or iOS smartphone, or any other mobile device. This Policy is built in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).

Alibaba A66 only collects personal data that is strictly necessary to operate the platform and deliver the services you request. The following are the categories of data we may collect:

Alibaba A66 does not collect or process sensitive data categories such as health information, political views, religious beliefs, or biometric data unless specifically required and with your explicit consent.

Alibaba A66 collects your personal data through several different means, depending on how you interact with our platform:

• During Registration: When you create a new account at Alibaba A66, you provide basic information such as your name, phone number, email address and password directly.
• During Identity Verification (KYC): When asked to verify your identity — typically before your first withdrawal or when unusual activity is detected — you may be required to submit documents such as your MyKad or proof of address.
• During Financial Transactions: When you make a deposit via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, Maybank2u, CIMB Clicks, or other FPX methods, your payment account details are recorded to enable processing and refunds where necessary.
• Via Automated Technology: The Alibaba A66 platform automatically collects technical data such as IP addresses, device type, browser used, and access logs when you use our website — this is required for security and fraud detection.
• Via Cookies and Tracking Technologies: As described in Section 7, we use cookies and similar technologies to enhance your experience on Alibaba A66.
• During Support Interactions: When you contact the Alibaba A66 support team via live chat or email, the content of those conversations is recorded for service quality and complaint record purposes.

Alibaba A66 uses the personal data we collect solely for legitimate and reasonable purposes, as follows:

• Account Management: To create, verify, manage, and protect your Alibaba A66 account — including processing logins, resetting passwords, and updating your profile.
• Transaction Processing: To process deposits from Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, FPX online banking, and to process withdrawals of your winnings to the same payment methods.
• Legal Compliance: To fulfil compliance obligations relating to anti-money laundering laws, age verification (18 and above), and mandatory financial reporting requirements.
• Platform Security: To detect and prevent fraud, unauthorised access, bots, player collusion, duplicate accounts and any activity that violates Alibaba A66's Terms & Conditions.
• Customer Support: To respond to your enquiries, resolve complaints and provide effective technical assistance when you contact the Alibaba A66 team.
• Platform Enhancements: To analyse aggregated (not individual) usage patterns in order to improve the interface, user experience and game selection offered on Alibaba A66.
• Important Communications: To send account-related notifications — such as deposit confirmations, withdrawal confirmations, security alerts and important policy updates.
• Promotions (with consent): To send information about Alibaba A66 promotions, bonuses, and special offers — only to members who have agreed to receive marketing communications during registration or through their account settings.

Alibaba A66 does not sell, rent, or disclose member personal data to third parties for marketing purposes. However, there are limited circumstances where we need to share some of your data with the following parties to keep the platform running:

• Payment Providers: Required transaction information is shared with Malaysian e-wallet providers (Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow) and banks supporting FPX solely for the purpose of processing your deposits and withdrawals. These providers maintain their own privacy policies and security standards.
• Game Providers: Minimal game data required to run games (such as member IDs without full names) is shared with game providers that supply slots, live casino, and other games on the Alibaba A66 platform. They do not receive your full identity information.
• Legal Authorities: Alibaba A66 may be required to disclose certain data to law enforcement agencies, courts, or relevant government bodies when lawfully requested — such as in fraud or money laundering investigations. We will not disclose your data to any party without a valid court order or lawful requirement.
• Technical Service Providers: Companies that provide technical infrastructure services to Alibaba A66 — such as server hosting, cybersecurity and analytics — may have limited access to your data within the scope of their work. All such parties are bound by strict confidentiality agreements with Alibaba A66.

In all instances where data is shared with third parties, Alibaba A66 ensures that only the minimum necessary data is shared, and that all third parties involved adhere to data protection standards equivalent to or higher than our own.

Alibaba A66 continually invests in security infrastructure to ensure that members' personal and financial data remains protected at all times. The security measures we have implemented include:

• Data Encryption in Transit: All communications between your browser or app and Alibaba A66 servers are encrypted using TLS 1.3 with 256-bit SSL — the highest standard currently available for web security.
• Data Encryption at Rest: Sensitive data such as passwords and financial details are stored in encrypted form using robust hashing algorithms. Alibaba A66 staff cannot view member passwords in plain text.
• Internal Access Controls: A "least privilege" principle is enforced — every Alibaba A66 staff member only has access to the data necessary for their specific role. All access to sensitive member data requires two-factor authentication and is recorded in an audit log.
• Continuous Security Monitoring: Alibaba A66's automated monitoring systems operate 24/7 to detect suspicious activity, unauthorised login attempts, cyberattacks, and any anomalies that could compromise member data security.
• Regular Vulnerability Testing: Alibaba A66 conducts regular penetration testing and vulnerability assessments by independent security experts to identify and address weaknesses before they can be exploited.
• Incident Response Plan: Alibaba A66 has a comprehensive incident response procedure — in the event of any data breach, we will contain the incident, investigate the cause and notify affected members within 72 hours.

The Alibaba A66 website uses cookies and similar tracking technologies to enhance your experience, maintain session security, and ensure platform features work correctly. The types of cookies we use are as follows:

You can manage cookies through your browser settings. However, disabling essential cookies will affect core functions of the Alibaba A66 platform, including the ability to log in and play. Analytics and functional cookies can be turned off without impacting the platform's main features.

Alibaba A66 does not use cookies to track your activity on other websites or to serve third-party targeted advertisements. Our cookies are used solely within the Alibaba A66 platform itself.

Alibaba A66 retains your personal data only for as long as necessary for the purposes described in this policy, or for as long as required under applicable Malaysian law. The following are our data retention guidelines:

• Active Account Data: For as long as your account remains active with Alibaba A66, all profile data and account preferences are retained to allow you to use the platform.
• Financial Transaction Records: Deposit, withdrawal, and other financial history records are retained for a minimum of 7 years from the date of the transaction, in line with anti-money laundering laws and Malaysian financial regulations.
• Identity Records (KYC): Identity verification documents such as copies of MyKad are retained for 5 years from the date of verification or from the date of account closure, whichever is later, in line with legal compliance requirements.
• Customer Support Data: Support conversation records, complaints, and resolutions are retained for 2 years for service quality purposes and as a reference in the event of any dispute.
• After Account Closure: When an account is closed at a member's request, Alibaba A66 will delete personal data that is not required for legal compliance within 30 days. Data that must be retained for legal compliance will be kept for the minimum period required by law before being securely deleted.

When personal data is no longer needed, Alibaba A66 ensures it is securely deleted or anonymised using methods that guarantee the data cannot be recovered or re-identified.

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and Alibaba A66's internal policies, you have the following rights regarding your personal data:

• Right of Access: You have the right to request a copy of the personal data we hold about you. Alibaba A66 will process such requests within 14 business days.
• Right to Rectification: If you find that your personal data on Alibaba A66 is inaccurate or incomplete, you have the right to request a correction. Some data can be updated directly in your account settings.
• Right to Erasure: You have the right to request deletion of your personal data when it is no longer required for its original purpose, subject to any legal retention obligations still in force.
• Right to Withdraw Consent: You may withdraw consent for certain uses of your data — such as marketing communications — at any time through your account settings or by contacting Alibaba A66 support.
• Right to Object to Processing: In certain situations, you have the right to object to specific ways in which Alibaba A66 processes your data.
• Right to Data Portability: You may request a copy of your personal data in a machine-readable format for transfer to another platform.

To exercise any of the rights above, contact the Alibaba A66 Data Privacy Officer at privacy@alibabaa66.com or via live chat. We will verify your identity before processing any request to protect your privacy. No fee is charged for reasonable requests made in good faith.

Alibaba A66 maintains a zero-tolerance policy against the use of our platform by individuals under the age of 18. Our platform is not designed for children or teenagers, and we do not knowingly collect personal data from minors.

Should Alibaba A66 discover that personal data has been collected from an individual under 18 years of age — whether through account registration or any other means — we will immediately delete that data, close the account in question, and reverse all associated transactions. If a parent or guardian finds that their child has registered with Alibaba A66, please contact us immediately at privacy@alibabaa66.com for immediate action.

As a parent or guardian, you are also responsible for ensuring that children or minors in your care do not access the Alibaba A66 platform through devices or accounts available to them. Please use parental control software on shared devices where necessary.

Alibaba A66 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, the technologies we use, legal requirements, or other legitimate purposes. We will notify you of material changes through:

• In-platform notification on Alibaba A66 upon your next login
• Email to the address registered on your account (for significant changes)
• Update of the "Last updated" date at the top of this page

Continued use of the Alibaba A66 platform after a policy change takes effect will be considered acceptance of the updated policy. If you do not agree with any changes, you have the right to request account closure and withdrawal of your full balance before the new policy takes effect on your account.

We recommend reviewing this Privacy Policy page periodically to stay informed about how Alibaba A66 handles your personal data.

If you have any questions, concerns or complaints about how Alibaba A66 handles your personal data, or if you wish to exercise any of your privacy rights, please reach us through the following channels: